Opening
Count the float, receive the milk, know today's costs.
Till & control
A till that counts blind.
The till is a strict ledger. Every pay-in and pay-out is recorded with its reason and its person, so the expected drawer is a calculated number, not a guess. Tellers count first; the expected figures stay hidden until the till is closed.
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Split one order across cash, card, wallets and your own methods, with the change worked out for you.
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Tips go on their own method, so a card tip never touches the cash drawer.
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Limits, not trust: above a teller's limit, a manager's PIN approves that one discount, void, refund or cash spot.
Inventory & true cost
True cost, down to the gram.
One ingredient catalogue for every branch. Reorder suggests what to buy from each supplier, receiving updates stock and cost together, and every recipe shows its cost and margin per size.
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Weighted-average cost: each delivery re-weights what an ingredient really costs, and recipe costs follow.
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Sales, waste, transfers, purchases and counts each leave a signed entry. Nothing is overwritten.
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Stocktakes on their own schedule, with the variance worked out against the ledger.
The rush
The counter, the tables and the phones, all at once.
Counter & barista
Recipes that run the counter.
Madar recipes don't just total a cost; they drive the workflow and the stock. Every sale deducts the exact ingredients it used, so training time drops and the signature drink tastes the same whoever is on shift.
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Every choice priced at the till: the size, a milk swap, an extra shot.
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Swap whole milk for oat and the recipe replaces the ingredient instead of counting it twice.
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Prep steps for each drink, with an animation for every step, in Arabic and English.
Floor, kitchen & QR
Every table and every station, live.
Draw the floor once. Every till and every waiter's handheld shows it live: who's seated, who has waited long, which table needs clearing. In the kitchen, each station gets its own screen.
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Every order lands on the station that makes it, with the minutes ticking.
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Guests order from the code on their table, and the round goes straight to the kitchen.
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Bookings by phone or online hold their tables, with WhatsApp messages for the guest.
Ordering & delivery
From the first tap to the doorstep.
Your own ordering page, in Arabic or English, with nothing to download. Guests order from your menu, the till works one queue, and every delivery closes into the same ledger as a counter sale.
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Pickup, delivery, in-mall or to a beach umbrella, each switched on per branch with its own hours and fee.
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Delivery priced by real road distance, quoted live at checkout.
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Orders flow from received to delivered, and the guest follows every step.
Loyalty
In their wallet, not in a drawer.
A rewards programme that belongs to your café, not to a marketplace. Points per pound or a stamp per order, carried in Apple Wallet and Google Wallet and updated the moment the balance changes.
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Joining takes a name and a number, from a QR at the counter, a receipt or a link in your bio.
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The pass can surface on a guest's lock screen near one of your branches.
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Birthday and win-back messages reach the wallet card first, with WhatsApp only as a fallback.
After close
The numbers, while the chairs go up.
Menu profitability
Your digital menu engineer.
Madar watches popularity and true margin together. Every item lands as a Star, Workhorse, Challenge or Dog, and anything selling below cost or below your branch's target is flagged with a reason.
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Suggested prices bring an item back to its target.
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Fix, dismiss or snooze a flag; the decision log measures whether the call paid off.
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Combos and deals built in, with each part costed and counted on its own.
Basira · ask your numbers
Ask your numbers in plain language.
Basira sits on the same ledger every other screen reads. It matches your question to a verified report, so the answer is your real number, never a guess, and it names the report behind it.
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Read-only by design: it reports and recommends, and never edits your menu, prices or stock.
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Answers follow the asker's role and branch.
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Open the report behind any answer and export it in a tap.
Which drinks lost margin this week?
Three drinks slipped under your 60% target at New Cairo.
HQ & groups
Headquarters in your browser.
Today's revenue by branch, this week's margin by item, this month's tills by teller: everything filterable, exportable and live, on the web, the desktop app or a tablet.
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One menu for the group: set a price or hide an item per branch, size and channel.
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Five roles (owner, branch manager, cashier, waiter, kitchen) plus your own, with any single permission per person.
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Excel exports with the totals row already in, scoped to whatever you've filtered.
